Communication

How to Manage a PR Crisis (Mistakes & Angry Mobs)

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When faced with a public crisis, it can be challenging to navigate the waters of managing angry reactions and repairing a damaged reputation. This article provides a comprehensive guide to effective crisis management, beginning with a focus on maintaining ethical standards in PR and examining the source of the issue. From there, it outlines the importance of a prompt apology and highlights the benefits of showing empathy and offering compensation to those affected by the mistake. The article also covers the importance of creating a plan for improvement and letting others know about the steps taken to make amends.

Why You Should Be Direct When Giving Criticism

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This article outlines why criticizing in a direct, but unabrasive, manner is helpful to your social goals. Giving criticism is an act with a specific goal in mind. The point of criticizing is to deliver something truthful but painful in a digestible form. With this being the guiding principle, the process of delivering criticism becomes … Read more

Why Your Help Can Become a Perpetual Victim’s Drug

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A trait of helping others will seldom lead you astray. This article isn’t meant to discourage you from exhibiting this trait in your day-to-day interaction with others. There will be people who adopt detrimental victim mindsets and will begin to reinforce those mindsets with your help however. You’ll feel a feeling of dissonance in continuing to reinforce their victim mentality with your otherwise positive trait of helpfulness.

How to Address Someone’s Hurtful Habits and Subtle Mistreatment

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This article focuses on the topic of addressing hurtful habits and subtle mistreatment in relationships and social interactions. It provides insights on how to confront negative behavior in an effective manner and communicate your concerns to the other person. The article emphasizes the importance of using a non-judgmental approach, being specific about the behavior you are addressing, and expressing how it impacts you.The aim of the article is to help individuals navigate these sensitive situations and find ways to improve their relationships.

Why Complaining About Where You Stand Will Get You Demoted

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This article discusses the dangers of complaining at work and how it can become contagious. It highlights how complaining can create negative energy, affect morale, and lead to a toxic work environment. The article also provides tips on how to stop complaining and focus on finding solutions to problems. The article concludes by emphasizing the importance of maintaining a positive attitude at work and how it can impact overall job satisfaction and success.

How to Ask for a Big Favor and Improve Your Chances in Getting It

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This article explores the art of asking for a big favor. It highlights the importance of approaching the request in a professional manner, especially if the favor is being sought through email. The article offers tips and strategies to help increase the chances of getting the favor granted, such as considering the recipient’s perspective and clearly stating the benefits of granting the request. The article also stresses the importance of being prepared to handle potential objections and to show gratitude if the favor is granted.

Why You Shouldn’t Use Words Which Minimize Your Mistakes

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Have you ever used words such as “accident” or “whoops” to describe your misdeeds? It may seem like a harmless way to downplay the damage caused, but in reality, it can amplify the issue.

This article explores the idea of taking responsibility for your actions and avoiding the use of words that minimize the consequences of a misdeed. Discover the dangers of a sly misrepresentation and the story of the boy who cried sheep. In professional settings, it is crucial to take accountability for your actions, and this article provides insights on how to do so effectively.