How to Set Yourself Up to Receive Good Customer Service

The customer role is a difficult one to excel in. You may not have seriously analyzed the customer identity you adopt as you walk into a business establishment. However, the opportunities to positively influence others unveil themselves as you meditate on what a good customer looks and acts like. The exchange of fiscal resources for … Read more

How to Deal With a Friend Who Bullies Others

Being friends/acquaintances with a bully is a bad look. The friends we choose in life are never perfect. There will be traits you see in friends which can damage your relationship with them as well as your own reputation in the eyes of others. Being friends with a bully is a bad look because it … Read more

How to Gracefully Accept Apologies

This article discusses the art of accepting apologies. It emphasizes the active role individuals play in the process and how to respond to apologies received via text messages or email with grace and professionalism.

The article highlights the importance of respecting the courage it takes for someone to apologize and cautions against kicking them when they’re down. It provides readers with practical tips on how to move forward after an apology has been given and how to maintain healthy relationships. This article is a must-read for anyone seeking guidance on how to handle apologies in a respectful and professional manner.

Why You Should Give People Time to Admit Their Wrongs

In a world where perfection is often praised, it’s easy to forget that it’s okay to make mistakes. Acknowledging and learning from our mistakes is a crucial part of personal growth, but it can be challenging to own up to our errors.

However, this article emphasizes the importance of giving people time to acknowledge their mistakes. It argues that apologies mean more when they’ve been pondered, and understanding is not developed overnight. By taking the time to reflect and understand our mistakes, we can move forward and take the next steps towards personal and professional growth. The article also delves into unexpected advantages of owning up to seemingly unforgivable mistakes.

Why Your Kind Help Is Bound to Get Rejected

This article explores the nuances of helping others and the challenges that arise when one’s good intentions are met with rejection. Despite trying to help others, many people feel ashamed or embarrassed to admit that they need assistance, leading to a perceived power dynamic in which the helper is viewed as seeking something in return. Drawing on real-world examples, this article offers insights into the complex dynamics of giving and receiving help, and provides practical strategies for overcoming these challenges. Whether you are a helper seeking to make a difference or someone in need of assistance, this article will help you navigate the often-treacherous waters of helping others.

How to Disarm / Calm Down Angry People

This article delves into techniques for disarming and calming down angry people, particularly those who may be directing their anger towards you. Whether it’s in person or over texts, dealing with someone who is upset can be a challenging experience.

The article provides practical advice on how to approach the situation, including using language that can help defuse the tension. One useful tip is to “victimize the angered” by acknowledging their feelings without necessarily taking responsibility for the situation. The article emphasizes that this does not mean you must apologize, but rather, there are certain phrases and words that can help to convey empathy and understanding. Read on to learn what to say when faced with an angry person.